Seller and prices
NORSTAR EQUIPMENT, 5464 Cross Rd, Castorland, NY 13620, United States, is the seller identified on your invoice. Contact sales@norstar-equipment.com or (315) 566-0036 before paying if any detail is unclear.
- All listed prices are in US dollars and include standard inspection, preparation and paperwork.
- Delivery and applicable sales tax are shown separately on your written invoice before payment.
- Each machine is a single unit. Submitting an order does not reserve it until we confirm availability in writing.
How to buy
- Click “Buy Now” on the machine page and submit the order form, or contact our sales desk.
- We confirm availability and email a written invoice showing the machine, delivery, applicable tax and total amount due.
- Pay by bank wire transfer using only the verified instructions on that invoice. Contact us using the phone number on this website if the instructions change or appear suspicious.
- After payment clears, we arrange delivery or free pickup at our Castorland yard.
Payment methods
We currently accept payment by invoice and bank wire transfer. Card payments will be available soon. We do not collect card details in the order form and we never ask for payment by gift card or cryptocurrency.
Questions and cancellations before payment
Use the “Request a Quote” form on any machine page for condition, delivery or specification questions. If you have not paid, contact us to change or cancel your order request. If you have paid, contact us immediately so we can review the order status.
Ownership
Ownership passes to you once payment is received in full and the machine is delivered or collected. You receive the bill of sale and all available documents with the machine.
Condition, warranty and returns
New and used machines are sold as described in the listing and available condition report. Every machine carries a 1-year / 1,000-hour parts-and-labor warranty, whichever comes first, and our 14-day money-back guarantee with up to 30 operating hours. See our Guarantee, Return & Refund Policy and Shipping Policy.
Governing law
These terms are governed by the laws of the State of New York, without limiting any mandatory consumer rights that apply to you.