Equipment buyer support

Frequently asked questions

Straight answers about machine condition, payment, warranty, delivery and what happens after you place an order.

01Are there any extra fees on top of the listed price?+

The listed price is the final price of the machine. Standard preparation, inspection and documentation fees are already included — no hidden add-ons at signing. Delivery is quoted separately and always agreed with you in writing before we load.

02Is there a warranty on your units?+

Yes. Every machine ships with a 1-year parts-and-labor warranty. Before delivery our technicians run PRE-INSPECTED MACHINES and a real-world operational test, and at hand-over you get a 3-hour on-site inspection and test run so nothing is signed for sight-unseen.

03Can I return a machine if it isn't right?+

Yes — you have a 14-day money-back guarantee from the delivery date. If the unit does not match the listing or the condition report, we arrange collection and refund the purchase price.

04How do I pay for a machine?+

Place your order online and our sales desk will confirm availability and email a written invoice with the final delivery and tax details. Payment is currently by bank wire transfer using the verified instructions on that invoice. Card payments will be available soon; never send card details through a form or email.

05Do you offer financing?+

We do not offer in-house financing at this time. We keep markups minimal and stock models across a wide price range so there is a fit for most budgets, and we are happy to work alongside your own lender.

06Do you take trade-ins?+

We don't run trade-in credits, but we do buy equipment outright at a fair market price, and our no-cost consignment program will sell your machine for you — zero listing fees, zero storage fees, you pay only when it sells.

07What does delivery cost and how long does it take?+

Delivery starts at $1.50 per mile and is free for machines priced at $60,000 or more within the 48 contiguous states. Handling is normally 1–3 business days after payment clears and typical transit is 2–3 business days. The exact cost and schedule are confirmed in writing before payment.